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Please click on any of the questions below to read the corresponding answer. (Please note: pop-up windows should be enabled)

July 2004

Q: I received an email from ABTA that had a virus attached. They say they never sent it. How can I know which emails to open and which have viruses and so should be deleted?

Q: We are forever buying ink cartridges for our computer printer. It is costing a small fortune. We really like printing some of our documents in colour but is there anything we can do to get this cost down?

July 2003

Q: My son has suggested that we should have the four PCs in our office networked. What does this mean and why would it be a good thing to do?

Q: We have started booking flights for customers on no-frills airlines such as easyJet and Ryanair and charge customers a small fee for this service. It is a slow process though as we have to go to each airline’s Web site in turn. How can we make this process more efficient?

March 2003

Q: Our PC broke down and we lost a lot of essential data, records of bookings, invoices to customers, etc. How can we avoid this happening again?

Q: We now have a broadband connection to the Internet but, as we are permanently online, I am very worried about hackers getting into our system. How can we protect ourselves?

January 2003

Q: We need to buy some new PCs. What should we buy?

Q: We would like to use the Internet more but find the Web very confusing. We can’t find what we are looking for even if we’ve seen it before. What should we do?

November 2002

Q: I have just signed-up for a broadband/ADSL connection to the Internet. How can I get viewdata through this?

Q: I think my PC has been infected by a computer virus. What should I do?

 
 

Genesys - The Travel Technology Consultancy
Address: Clarendon House, 125 Shenley Road, Borehamwood, Herts WD6 1AG
Tel: UK 0870 704 0870 - Int'l +44 870 704 0870
Fax: UK 0870 705 0870 - Int'l +44 870 705 0870
Email: contactus@genesys.net