In association with its training associates, Genesys offers a programme of scheduled courses for all popular PC applications. Companies requiring training for several members of staff can take advantage of closed sessions specifically targeted to their needs. Genesys offers training in the use of the Internet and World Wide Web, including training in Web authoring for those companies that wish to develop and maintain their own Web sites.

Case Study: Internet Training for a Tourism Organisation
A tourism organisation believed that its members were not as aware as they might be of the potential of the Internet to encourage tourists to visit their countries. In discussion with Genesys, it was decided to organise a series of half day workshops within the convivial atmosphere of an Internet café. The result was an increase in understanding amongst workshop attendees allowing them to evolve strategies to help their countries capitalise on the promotional potential of the Internet.

Case Study: Advanced Use of Spreadsheet Planning
A tour operator wished to make more effective use of PC spreadsheet applications for costing and pricing. Genesys organised a closed session course specifically designed to provide the tour operator's management with the skills necessary to take full advantage of the power of modern spreadsheet applications. After attending the course, managers saved a substantial amount of time when setting up spreadsheets and improved the effectiveness of their use.

Case Study: Conference Workshop
A conference organisation wished to run a training workshop that would add value to a travel industry event. It approached Genesys, seeking ideas for the workshop. Genesys offered to run a workshop providing participants with a hands-on tactical training in competitive Internet strategies. The workshop was a great success with a high number of participants registering and extremely positive feedback from the attendees.